We are committed to reducing Anti-Social Behaviour (ASB) for our communities and improving the way we deal with reports of ASB. 

We need support from local authorities, the community, the Police and partnership working to resolve cases.

Our ASB and Enforcement Officers deal with a case from start to finish, rather than it being passed over to them from the Housing Officer. 

Below is an example of the work we do to tackle ASB. 

Since September 2023, our Housing Officer started working with our resident, when a visit highlighted the poor condition of their home. 

The home had radiators off the walls, holes in the walls, doors off the hinges, kitchen cupboards had fallen apart and the property was also in need of a deep clean. 

We worked closely with the resident who had vulnerabilities, their support worker and other professionals offered support and guidance.

Although the resident engaged with us, she then withdrew from any support. This happened at the same time we started receiving complaints from the neighbours about drug dealing, fly tipping and poor property condition. 

We supported them with a referral to our Tenancy Sustainment team and assistance with rubbish removals, while creating Tenancy Management Plans. 

The ASB worsened as it now involved an ex-partner who would regularly attend the address, and this would lead to domestic disputes where the Police would be called. 

The neighbours continued to report incidents of suspected drug dealing and domestic disputes to us. They advised that this happens every day and can consist of approximately 80 people coming and going. 

In January 2025, we issued a Notice of Seeking Possession to the resident, advising them we were applying to court to seek possession of their home. 

The case was adjourned as the resident requested another opportunity to demonstrate they were changing their behaviour and improving the property condition. 

Following the hearing in September 2025, the Judge decided they were happy to award outright possession of the property due to the level of support and attempts made to encourage the resident to change. 

The Judge advised that they could not allow the community to be subjected to this behaviour any longer.  

#MakingCommunitiesSafer

By working alongside our residents and partners to resolve ASB, we will build strong and safe communities. 

Legal action is always a last resort and informal actions, such as mediation, will usually be considered first. However, where the actions are serious enough, as they were here, or where informal interventions have been attempted but failed, then legal action will be considered. 

Although it can take a long time for the court process to conclude, residents should continue to do the right thing by reporting to us but also trust the process. 

We don’t want residents to lose hope as this case shows a successful outcome is possible. 

If you would like to find out more about tackling ASB or how we can support you, visit our ASB webpage.
You can also report any criminal matters to the police or visit Crimestoppers to report.