We want you to be able to read and understand our website and the information we give you.

Our website has achieved W3C's Web accessibility standards and you can:

  • Make the pages bigger

Select View on your toolbar and Zoom to the size you need

  • Listen to our website for free, and translate it into your language

Click on the BrowseAloud circle in the footer, next to Accessibility, to launch the toolbar (you don’t need to download anything). This will read our website out loud at the touch of a button, and highlight each word as it’s spoken. It works on smartphones, tablets, computers, and Mac. To use BrowseAloud's full version, which includes a dictionary, a translator, an MP3 maker, a text magnifier and reads secure web pages and PDFs, visit the BrowseAloud website to download their free application. More than 7,000 websites use BrowseAloud, so once you download it, you can listen to all of these websites too. If you’d like anything we send you in another format, we can:

  • Send you large print, CD or Braille

If you have a need for information this way.

  • Translate it into your language

We use Language Line, to translate letters or leaflets, and you can also speak to someone with the help of an interpreter.

Please contact us and we’ll be happy to help.