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Our 2025/26 Customer Annual Report
The report highlights investment, improved services and stronger communities.
Shared ownership
With a smaller deposit, and a smaller mortgage, shared ownership can be a great way to get onto the property ladder.
Our promise to you
Our new Customer Promise explains what customers can expect from us as their landlord and what we ask in return.
Making information easier to access
Introducing STAIRs, the new Social Tenant Access to Information Requirements.
Connecting with you
Find out the latest news from across our communities and important updates about our services.
Our latest news
Read more newsUnlocking additional capacity: Bromford Flagship LiveWest merger finalised
As of 29 January 2026, our merger with Bromford Flagship LiveWest has been finalised.
Our Customer Annual Report is here
The report highlights investment, improved services and stronger communities.
Customers help set the standards for the service they receive
LiveWest residents help shape our new values and behaviours following the merger as BFL.
Supporting island life with 27 new affordable homes on the Isles of Scilly
LiveWest will deliver new affordable homes on the Isles of Scilly, helping support the long-term future of island communities.Where we’re building
View more developmentsTrehenlis Gardens
Hartnells Farm
St Mary View
Blakeslee Drive (Oak Park)
The Watchmakers
Orchard Grove - Bovis Homes - Open Market
Careers at LiveWest
Find out what jobs are available and what it’s like to work at LiveWest