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To make sure that our homes are high quality and provide safe living conditions for our customers, we are going to be carrying out surveys to check the condition of homes. We have a legal obligation to make sure that all properties meet the health, safety, and quality standards. The property

Providing access to your home for appointments helps to keep you and your home safe and gives us the chance to complete as many repairs as possible for our customers. It is really important to allow us access when you have a repairs appointment. If you have an appointment with us, please remember to

Keeping you safe in your home is a priority for us. As part of this commitment, we are continuing to update the Your safety section of our website with information and advice to help keep you safe. You can read some of our latest updates below. Appointments If you have an appointment for us to visit

It is our responsibility to make sustainable choices when it comes to the building materials and structure of your home, including your heating systems. This means that you won’t be able to access government grants directly, or get funded work undertaken on your home by other companies. We are...