Our grants

How we can support you

If you are struggling to afford costs as a result of changes in your circumstances, we may be able to help you by signposting you to our teams or through a grant. 

Areas where we can help include:

  • helping vulnerable people who are struggling to access food 
  • helping families to deal with increased living costs
  • helping with specific one off costs
  • providing support and advice related to benefits
  • working with partner agencies.

Please note a grant cannot be used to pay rent or service charges. If you are worried about paying your rent, please contact us. We will work with you to understand how we can help and can be flexible about collecting rent where that would make a difference.

You can also call our dedicated duty lines if you need support in making an application.

Somerset and West of England Duty Line: 01934 526444
Devon and Cornwall Duty Line: 01392 302444.

Apply for a crisis and hardship grant

Our Tenancy Sustainment team can help you to access this kind of support.

Apply here

Types of grants

We recognise that during this extraordinary time, you may need some extra help and support.  

To focus our resources, our usual grant programmes are currently on hold and we are focusing on two key areas:

  • Crisis and hardship grants - for our customers who are financially struggling as a result of coronavirus (Covid-19).
  • Supporting communities - in response to coronavirus (Covid-19).

Support for communities

We want to help local groups who are supporting their communities to stay resilient during coronavirus. Our funding can help groups who are supporting LiveWest customers during this time.

Apply for a grant for your community group here. 

Please email completed applications to grants@livewest.co.uk

Apply for a supporting communities grant

Please email completed applications to grants@livewest.co.uk

Application form

How our grants have helped our customers this year

About LiveWest grants

Types of crisis and hardship grants

Buying or repairing white goods

Case studies

Access to food and increased costs

Case studies

Loss of income or increased costs

Case studies

Digital inclusion and social isolation

Case studies

How our grants have helped our communities Read more