Keeping you safe in your home is a priority for us. We show this in a number of ways, including carrying out regular safety checks and providing advice on our website. 

But you can also play your part in keeping yourself safe by reporting when something is wrong with your home and staying up to date with the latest safety advice. 

Take a look at some of our latest safety advice below, or visit the your safety section of our website for our full selection of topics.

Lithium batteries

Lithium batteries are a common source of power for many modern electrical items, including vacuum cleaners, laptops, mobile phones, electric scooters and bikes, and electric cigarettes and vapes. 

Whilst these are generally safe, damage and misuse can be extremely dangerous and lead to serious fires. Find out more about staying safe when using lithium batteries.

Heating homes

Keeping homes heated is important to staying comfortable and healthy. It is important to stay safe when heating your home, including: 

• Getting your appliances checked and serviced regularly. 
• Knowing the dangers of carbon monoxide and what to look out for. 
• Why you should avoid using paraffin or gas bottle heaters. 
• Safely using solid fuel heating if your home contains a working system, like fires or log burners.