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What should I consider when buying new electrical appliances?

Updated 31 January 2023
Advice Article
To be more eco-friendly when buying appliances, you can: Buy the right size appliance for your home. Choose appliances with a good energy efficiency rating. Buy secondhand. When you are choosing new energy appliances for your home, for example a new kettle, you should consider the size of the

Your water supply

Updated 12 May 2020
Help Article
We recommend that you contact your local water authority who will be able to help you. Where there are issues with leaks and blocked drains, showers and toilets please go to the solve an issue home page and type "plumbing and water " into the search box.

We have made some changes to our crisis and hardship grant

Updated 25 April 2024
News Article
Our crisis and hardship grant will now focus on energy and food to support our customers.

We've stepped up to help students

Updated 13 April 2021
News Article
We have given £67,000 worth of funding and 100 laptops to help disadvantaged children across the South West learn from home

We support communities and projects across the South West

Updated 18 December 2024
Newsletter Article
We are proud to support a wide range of projects and events throughout the region. Bringing communities together is important to us. If you have an idea for a community event or project, or would like to find out more about what is going on in your area, our community connectors can help. You can

Can a crisis and hardship grant help you?

Updated 22 September 2023
News Article
With Covid-19 putting a strain on finances, we have demonstrated support for customers through our Crisis and Hardship grants.

Fire safety

Updated 22 September 2022
Help Article
In the event of a fire, make sure you and your family leave your home quickly and find somewhere safe nearby. If you live in a flat, you should follow the information on the Fire Action Notices which are displayed in prominent positions throughout the building. This will provide information on what...

We provide a range of benefits to support our colleagues and their families.

Updated 20 December 2023
News Article
When you join LiveWest, you are entitled to a range of benefits, supporting you and your family's health and helping you to balance your work and home life.

Celebrating National Apprenticeship Week

Updated 13 April 2021
News Article
We're celebrating National Apprenticeship Week from 8-14 February

Threats

Updated 23 May 2023
Help Article
To view our ASB policy and short animation which helps explain what we can help with, click here. Threatening behaviour and intimidation is a criminal offence and you should report this to the police by calling them either 101 or 999. Once you have reported the crime to the police, please use our...