In the event of a fire, make sure you and your family leave your home quickly and find somewhere safe nearby.
If you live in a flat, you should follow the information on the Fire Action Notices which are displayed in prominent positions throughout the building. This will provide information on what to do if there is a fire in your block.
Keep calm and act quickly, get everyone out as soon as possible. Back to top
Do not waste time investigating what has happened or rescuing valuables and personal belongings. Back to top
If there is smoke, keep low where the air is clearer. Back to top
Close doors and windows if it is safe to do so. Back to top
Call the Fire Service on 999 when you are in a safe position. Back to top
Do not go back into the building until you are told it is safe to do so. Back to top
Contact us to let us know about the fire Back to top
If you live in Somerset and West of England
Call: 01934 526 000
Email: talktous@livewest.co.uk
If you live in Devon and Cornwall
Call: 0300 123 8080
Email: enquiries@livewest.co.uk