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Checking your gas appliances

Updated 29 August 2023
Page
It is so important to get your gas appliances checked and serviced to keep yourself, your family and your home safe. Why is it important to get your appliances checked and serviced? Getting your appliances checked and services helps them to run as efficiently as possible, and more importantly to...

Problems with your air or ground source heating

Updated 3 March 2023
Help Article
About your heat pump: Heat pumps extract heat from the air, the ground or a nearby water source and use this energy to heat your home. Heat pumps use renewable energy to heat your home, meaning they produce zero carbon and are an environmentally friendly alternative to a traditional boiler. You can...

Stacey triumphs in the face of adversity

Updated 29 August 2019
News Article
A Bideford teenager who was on the verge of homelessness has turned her life around thanks to LiveWest.

How can I avoid wasting water?

Updated 22 November 2024
Advice Article
Think about these tips when using water in your home: Take showers not baths. Use watering cans instead of hosepipes in your garden. Use a water butt to collect rainwater to use in your garden. Use a low flow showerhead. Fix dripping taps and pipes. fit a lagging jacket onto your hot water cylinder

Repairing flooring installed by us

Updated 24 June 2021
Help Article
If you spot uneven flooring which could cause an accident please report this to us. Please read our Customer Alterations and Improvements policy on our policies page to find out more about making changes to your home.

We're carrying out a survey to understand our customers

Updated 7 April 2025
News Article
During May 2025, we will be contacting customers as part of our fourth Slice of Life survey.

Joining forces with partners to create new job opportunities for customers in Barnstaple

Updated 13 April 2021
News Article
We have joined forces with a number of local organisations and charities to celebrate the launch of a new job club for the Barnstaple community.

We're supporting Sign Language Week by encouraging people to learn the skill

Updated 19 January 2023
News Article
We put in some training for British Sign Language (BSL) so staff can communicate better with residents and make them feel more included.

Park an Daras

Updated 1 May 2025
New Homes: Development
Helston, Falmouth Road, TR13 0FU New Homes: Development Houses for Shared Ownership From £ 0

August update on the expansion of our In-House Maintenance Services

Updated 14 September 2023
News Article
We are insourcing our fire equipment servicing.