We know how important it is for you to manage your home in a way that works for you. Signing up to the LiveWest Customer Portal gives you the quickest and most convenient way to manage your account, whenever it suits you. 

Why use our customer portal?

1. Everything you need, all in one place
   Whether you’re checking your balance on the go, booking a repair that suits your schedule, or simply keeping track of your payments, everything you need is in one secure, easy-to-use place
2. Flexible appointments to fit your schedule
   The Portal provides more flexibility when it comes to booking repair appointments, so you can choose a time that works best for you. This helps ensure you are able to keep your appointments without the hassle of scheduling clashes.

3. No need for phone calls
   With the Customer Portal, you no longer need to call our Customer Service team for help with managing your account, tenancy, repairs, or bills. Available from 6am to 11pm, the Portal means you can skip the hold music and manage things in your own time. 

   However, if you wish to speak to someone on the phone, our Customer Service team are still here to help!

How to get started

Getting started is easy. On our portal page, you will find helpful guidance on how to use the portal, along with FAQs and useful links to assist you every step of the way.