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We are supporting a new government initiative to increase engagement between landlords and residents

Updated 22 May 2023
News Article
The Four Million Homes programme will help residents to understand their rights.

Claire achieves dream career of becoming an electrician at LiveWest

Updated 18 May 2023
Newsletter Article
Having reached a crossroads in her previous career as a chef on private yachts, Claire Humphries has been able to achieve her dream of becoming an electrician through an apprenticeship and LiveWest. Claire initially got a taster of our apprenticeship opportunities at our Women in Trades Day, which

We want to understand our customers’ needs better

Updated 17 May 2023
News Article
To help us provide the best service possible, it’s important we understand our customers’ and their needs.

Technical issues resolved - thanks for your understanding

Updated 12 May 2023
News Article
Due to yesterday's technical issues, we have a backlog of customer enquiries which we are working through as quickly and effectively as we can.

Have you received a suspicious contact about receiving compensation?

Updated 5 May 2023
News Article
We are receiving reports of people getting in touch with customers pretending to be from LiveWest

Visiting your home for repairs and appointments

Updated 27 April 2023
News Article
Everything you need to know to help your appointment go smoothly

Volunteers create growing area to support children’s wellbeing at school

Updated 25 April 2023
News Article
Our colleagues volunteered at a primary school in Plymouth to improve the outdoor space and upgrade the playhouse for the pupils to enjoy.

Our customer feedback group welcomes new members

Updated 25 April 2023
News Article
We are excited to welcome our new Chair and Vice Chair to our customer feedback group, InFocus.

Boiler flues

Updated 24 April 2023
Page

Carbon monoxide (CO) safety

Updated 18 April 2023
Page
What is CO and why is it dangerous? Carbon monoxide (CO) is a poisonous gas that has no taste or smell. If there is an undetected leak, this can leave you feeling unwell, with headaches, nausea and flu like symptoms. If left untreated, a CO leak can even result in death. If you have a faulty gas...