Filter Results

Categories
Date published:

Common topics

Displaying 191 - 200 of 271

Repairs service offer

Updated 8 December 2025
Pinned
Page
What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard. We also recognise that there will be times when you need additional support...

Customer Portal

Updated 2 December 2025
Pinned
Page

Out of hours emergency repairs

Updated 2 October 2024
Pinned
Page
Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...

Get ready for autumn and winter with our latest safety advice

Updated 17 September 2024
Newsletter Article
As we head towards autumn and winter, it is important to get ready for the colder and often wetter weather. Take a look at some of our advice for staying safe in your home with some of our latest advice. Visit Your safety on our website for our full selection of advice. Gas servicing It is important

Find my Income Officer

Updated 16 May 2025
Page

Complaint learning: Estate services

Updated 8 August 2025
News Article
We are continuously getting feedback from our customers and fixing things that are identified.

We've taken further steps to measure the benefit of our trees

Updated 24 February 2022
News Article
We have launched another fact-finding mission into the benefits of our trees.

Coronavirus (Covid-19) Latest updates for our customers

Updated 17 December 2021
Page

Service standards when contacting LiveWest

Updated 24 November 2023
Page

New trees for Bridgetown with community planting event

Updated 28 February 2022
News Article
Volunteers from the local community undertook the challenge of planting oak and fruit trees in the heart of Bridgetown this weekend.

Working with IFF Research to learn more about our customers

Updated 22 May 2025
News Article
During May, we are carrying out research to understand more about the lives and experiences of our customers.

We are making some changes to improve the service we provide

Updated 21 June 2024
News Article
As part of our work to meet new government regulations, we are making positive changes

Celebrating women making a positive impact on International Women's Day

Updated 8 March 2023
News Article
We have opened up pathways for women to secure a career in trades as we continually strive to ensure a diverse and inclusive workforce.