Coronavirus (Covid-19) Latest updates for our customers | LiveWest

Customer Announcement

Contacting us.

Our online and telephone services are operating as normal, but it may take a little longer to get through to us as our colleagues are working from home. We apologise for any delay and will respond as soon as possible. Find out how you can contact us here and if your query relates to a repair issue you can also use our Solve an issue tool.

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Coronavirus (Covid-19) Latest updates for our customers

Please find our latest updates below. Take a look at our current emergency repairs list.

Our services

Our services coronavirus update - 24 March

An update on our services as we move out of lockdown.

My home

Wearing a face covering - 13 January

We are asking customers to wear face coverings when we are in your home, where possible.

Help and advice

The coronavirus (Covid-19) vaccine - 17 February

We are supporting the government's Covid-19 vaccine programme.

Our services

Keeping everyone safe - 13 January

Our promise to you and what to expect when we visit your home.

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