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We offer a subsidised Private Medical Insurance (PMI) benefit to colleagues with 5+ years’ service. This subsidy means you only pay 50% of the total annual premium, payable via net monthly salary deduction, and LiveWest will pay the other half directly to the insurer. Colleagues who are eligible

If you spot an issue with your radiator such as leaks or could cause an accident please report this to us.

If you owe companies money, contact them as soon as you possibly can to set up a repayment plan that is affordable for you. You can contact the Citizens Advice Bureau or StepChange if you need support to do this.

Shopping locally will mean you are getting the freshest possible fruits and vegetables, whilst supporting businesses in your community and the local economy. To support your local community when shopping, we suggest: Try to think more about buying items that are in season and produced locally. Shop

Your night storage heater input control determines how much heat your heater stores overnight. How high you set the input, depends on how chilly you think it the temperature will be the next day. If you think it will be cold, turn the setting up, if not turn it down. The higher the setting, the more...

To find our antisocial behaviour policy please click here .

If you are unsure what to do, we recommend that you contact a regulated tradesperson. You can search for an electrician on yell.com.

Please contact the Communications team with any media enquiries. We are happy to help with any enquiry, whether it's a photo opportunity at a resident fun day, facts and figures on one of our new developments, or a comment on a sector or national agenda item, like welfare reform. Read our latest...

There are many different ways you can give us your views, from taking part in a quick survey or attending a focus group or even joining our customer scrutiny group, InFocus. Register your interest to get involved here.