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We are happy to share our newest Customer Annual Report with you. In the report, you can find out how we've been helping our customers. There is news from our Repairs team, information about our supported housing, and how we've been helping customers stay in their homes. We also share exciting

As we head towards autumn and winter, it is important to get ready for the colder and often wetter weather. Take a look at some of our advice for staying safe in your home with some of our latest advice. Visit Your safety on our website for our full selection of advice. Gas servicing It is important

To make sure that our homes are high quality and provide safe living conditions for our customers, we are going to be carrying out surveys to check the condition of homes. We have a legal obligation to make sure that all properties meet the health, safety, and quality standards. The property

It was recently announced by the Government that there will be changes to the Winter Fuel Payment for pensioners. Previously everyone on a State Pension was eligible to receive the Winter Fuel Payment, which is worth up to £300 per year, but the Government now has plans to means-test this and only

We recently celebrated Starts at Home Day, which is all about celebrating the positive impact supported housing has. LiveWest supports over 1,800 customers at any one time in our supported housing services, providing services to younger people and older people, people with learning disabilities

We recently supported a community event in Plymouth for the second year running, all about bringing a neighbourhood together to have fun. After 14-year-old Sid Burgess had the idea of putting on the activity day last year, the community got behind it once more. There was face painting, games and

As part of Starts at Home Day, which celebrates the value of support services and for many people to have safe and secure homes, Braedon highlights why supported housing is so important. Similar to many other young people in the region, Braedon was recommended supported housing schemes after

Malcolm Pearson and his wife Michelle are over the moon with their new boiler, solar panels, smart meter and roof insulation to help reduce their energy bills. Thanks to new renewable technologies working its magic on their energy bills, the pair have been planning their days to be as energy

We recently hired 13 new trade apprentices, following our recent recruitment for apprentices resulting in 408 applications. Apprentices make up an important part of our workforce. They also benefit those in apprenticeships, providing on-the-job training, industry-recognised qualifcations, and

An extra care scheme has transformed a resident’s life as she has the support she needs and a home she loves to be in. Our resident Delcie Taylor, 94, lives at Devonport Views in Plymouth which allows people to live as independently as possible while still being in their own self-contained flats. As