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Customer Announcement
Our phone lines are busier than usual.

We are experiencing a high volume of calls due to Storm Goretti. This means you might be waiting longer than usual for a response. For non-emergencies, please use the customer portal. If you have an emergency, please call 0300 123 8080. Click here to read more.

25 June 2020

Have your say about our performance publications

Take part in our latest survey and provide your feedback about the contents of our performance publications.
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Each year we produce our official organisational performance updates in our customer annual customer report and financial statements.  

These publications feature our yearly financial performance figures, the number of homes we manage and how your feedback has shaped and improved our customer service.

We want to know what you think about the contents of these reports and what you would like to see in future editions.

You can also read 2018-19 financial statements here.