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Customer Announcement
Planned maintenance to our customer portal.

Our customer portal will be unavailable from 6pm on Friday 26 April until 7am on Monday 29 April. Find out more including how to report emergency repairs during this time

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19 November 2020

Have your say about our communication with you 

We want to hear your feedback about our communication with you throughout the coronavirus pandemic
LiveWest customers

Since the beginning of the coronavirus (Covid-19) pandemic, we have been working hard to keep you and our colleagues safe and deliver our services to you in line with government guidelines.  

In order to further develop and improve our services, we want to know your thoughts and feedback about our response and communication with you throughout the coronavirus pandemic.  

Take part in our survey
Our latest survey only takes about five minutes to complete and your valuable feedback will help us to keep you updated about issues that are relevant and important to you. The survey will close on Friday 11 December. Take the survey here.

Join us on social media
If you would like to get involved in other customer engagement opportunities, join us our Facebook group LiveWest: You views 

Any questions
If you would like to know more information about this, contact our Customer Engagement team at yourviews@livewest.co.uk