Filter Results Categories News from LiveWest Connecting with you Help and advice New homes Information pages Date published: Any time This week This month This year Past 3 years Custom From To Update Preferences Clear filtersCommon topicsRepairsAnti-social behaviourHomes to BuyShared Ownership Displaying 51 - 60 of 289Repairs service offerUpdated 10 June 2026PinnedPage What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard. We also recognise that there will be times when you need additional support...Customer PortalUpdated 2 December 2025PinnedPageOut of hours emergency repairsUpdated 2 October 2024PinnedPage Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...Learnings and feedback from the Housing OmbudsmanUpdated 25 October 2024News ArticleAs part of our learning from complaints, we have published the results of a Housing Ombudsman review of complaints.A busy 2024 wraps up for our customer volunteering groupsUpdated 18 December 2024Newsletter Article 2024 has been an action packed year for our different customer volunteering groups. Our customer volunteer groups help us to make sure customers have their say on the services we provide, with groups focusing on topics like estate services, communications and complaints. There have been some amazingAwaab’s Law – what it means for you and LiveWestUpdated 31 October 2025News ArticleA new law is starting from 27 October following the death of a young boy in 2020.Wearing a face covering when we visit your homeUpdated 20 December 2023News ArticleWe are asking customers to wear face coverings when we are in your home, where possibleCoronavirus (Covid-19) – keeping our customers safeUpdated 10 August 2020News ArticleAn update from us about the Coronavirus (Covid-19) outbreakWe have released our latest annual report for customersUpdated 16 November 2023News ArticleOur annual report reviews the work we have been doing for customers from April 1 2022 to March 31 2023Manage your account any time with the Customer PortalUpdated 20 March 2026Newsletter Article We know how important it is for you to manage your home in a way that works for you. Signing up to the LiveWest Customer Portal gives you the quickest and most convenient way to manage your account, whenever it suits you. Why use our customer portal? Everything you need, all in one place Whether youUnderstanding Shared Ownership rentUpdated 23 June 2026Newsletter Article When you purchase a shared ownership home, you pay rent on the share that LiveWest retains. This rent is capped at no more than 3% of the value of the unsold share at the time of your initial purchase. Each year, rent increases in line with your lease terms. Typically, this is calculated as RetailWe have published our 2024/25 Customer Annual ReportUpdated 23 October 2025Newsletter Article We’re pleased to share our 2024/25 Customer Annual Report, taking a look back at everything we’ve achieved together over the last year. It’s been a busy and positive year for LiveWest. We’ve been working hard to improve our services, build more homes, and support our communities across the SouthCoronavirus update for our customers - 5 January 2021Updated 20 December 2023News ArticleAn update for our customers as we start 2021. Pagination Previous page ‹‹ First page 1 … Page 5 Current page 6 Page 7… Last page 29 Next page ››
