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Customer Announcement
Microsoft global outage.

Our services are starting to return to normal following the global Microsoft outage on Friday 13 November. If you have sent in emails or submitted any forms, you may receive a slower response than usual. We thank you for your patience. Our normal emergency services will be available over the weekend if you need them, and our teams will continue to monitor any issues. 

3 December 2021

Our Christmas opening hours 2021

Take a look at our Christmas opening hours for 2021
Our Christmas opening hours

Our Christmas opening hours are:

Christmas Eve – Open 8am–12 noon 
Christmas Day - Closed
Boxing Day - Closed
27 and 28 December – Bank holiday, closed
29 December – Open 8am-5pm
30 December – Open 8am-5pm
31 December – Open 8am-4pm
3 January - Bank holiday, closed

If you need an emergency repair on a date when we are closed, please consider whether it is a genuine emergency repair which affects your safety, security or health and if so please call us.

Somerset and West of England: 01934 526 000

Devon and Cornwall: 0300 123 8080

We will aim to respond within 24 hours to make an emergency safe.

For all other repairs or queries remember you can also use our Solve an issue tool and report a repair online.

Merry Christmas!