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Complaint learning: complaint escalation

Updated 10 January 2025
News Article
We are continuously getting feedback from our customers and fixing things that are identified.

Feedback

Updated 24 December 2024
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Communications

Updated 24 December 2024
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We announce the winners of our festive competition

Updated 23 December 2024
News Article
We received some great entries in our Christmas competition as we asked our residents across the South West to capture what Christmas means to them.

Cherished memories of beloved pet earns festive prize

Updated 20 December 2024
News Article
A touching tribute to much-missed Mickey touched our judges' hearts as Claire is named as one of the winners of our Christmas competition.

Matching festive pyjamas tradition wins our Christmas competition

Updated 20 December 2024
News Article
Fun family Christmas pyjamas is a winner of our Christmas competition asking residents to tell us with a photo what Christmas means to them.

8-year-old Zachary’s Christmas mouse drawing wins our festive competition

Updated 20 December 2024
News Article
A creative mouse drawing is a winner of our Christmas competition asking residents to capture what Christmas means to them.

Precious family photo capturing Christmas spirit wins prize

Updated 20 December 2024
News Article
A beloved family photo set in a festive scene is a winner of our Christmas competition asking residents across the South West what Christmas means to them.

My Account

Updated 19 December 2024
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Sign up to our portal now for a better way to track your repairs and make payments.

We are building stronger and greener communities through social value projects

Updated 19 December 2024
News Article
We are highlighting the benefits of our partnership projects and the difference they make for Social Value Week.