Filter Results Categories News from LiveWest Connecting with you Help and advice New homes Information pages Date published: Any time This week This month This year Past 3 years Custom From To Update Preferences Clear filtersCommon topicsRepairsAnti-social behaviourHomes to BuyShared Ownership Displaying 21 - 30 of 202Customer PortalUpdated 27 June 2025PinnedPageRepairs service offerUpdated 18 March 2025PinnedPage What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard, or our summary of responsibilities. We also recognise that there will be...Out of hours emergency repairsUpdated 2 October 2024PinnedPage Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...January 2023 update on our repairs volumeUpdated 27 January 2023News ArticleWe are taking steps to deal with the high number of repair requests. Apply for repair reimbursement formUpdated 7 June 2023PageOur new repair tracking feature is now liveUpdated 20 May 2025News ArticleYou'll now receive an estimated time of arrival (ETA) and a tracking link when we are on the way to carry out a repair at your home.Reporting repairs to us during the period 22-28 September 2021Updated 24 September 2021News ArticleFrom 22 September to 28 September 2021, we are making some upgrades and you will not be able to report any non-emergency repairsVisiting your home for repairs and appointmentsUpdated 13 March 2024Newsletter Article Providing access to your home for appointments helps to keep you and your home safe and gives us the chance to complete as many repairs as possible for our customers. It is really important to allow us access when you have a repairs appointment. If you have an appointment with us, please remember toOur teams completed 2,000 repairs last weekUpdated 17 July 2020News ArticleOur phased approach to resuming our services means we are now able to help you with more types of repairsRepairs to stairs, staircases, loft hatches and banistersUpdated 13 May 2020Help ArticleOur insourcing transformation will improve repairs and maintenance services for customersUpdated 2 March 2023News ArticleDeveloping a single in-house service helps us to deliver a high-quality repairs and maintenance service that is customer focused.New technology will help improve our repairs process and meet environmental goalsUpdated 3 December 2024News ArticleWe hosted an open day with Jewson Partnership Solutions at the new hub in Exeter to showcase the new technology.Our new repair tracking feature is now liveUpdated 13 March 2025Newsletter Article Our new feature to help you track when we will arrive to complete a repair is now live. How does it work? On the day of your repair, you will receive a text message giving you a time window for when the repair will take place. When your repair is the next job for our operative who will be carrying Pagination Previous page ‹‹ First page 1 … Page 2 Current page 3 Page 4… Last page 21 Next page ››
