Filter Results Categories News from LiveWest Connecting with you Help and advice New homes Information pages Date published: Any time This week This month This year Past 3 years Custom From To Update Preferences Clear filtersCommon topicsRepairsAnti-social behaviourHomes to BuyShared Ownership Displaying 171 - 180 of 202Customer PortalUpdated 27 June 2025PinnedPageRepairs service offerUpdated 18 March 2025PinnedPage What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard, or our summary of responsibilities. We also recognise that there will be...Out of hours emergency repairsUpdated 2 October 2024PinnedPage Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...Matching festive pyjamas tradition wins our Christmas competitionUpdated 20 December 2024News ArticleFun family Christmas pyjamas is a winner of our Christmas competition asking residents to tell us with a photo what Christmas means to them.Our customer engagement groups have recently had inclusion and diversity trainingUpdated 19 January 2023News ArticleColin Lincoln, one of our residents and representative on the Stop Social Housing Stigma group, led part of the training for our customer groupsOur trees remove 274 tonnes of carbon from the air each yearUpdated 24 February 2022News ArticleWe have launched another fact-finding mission into the benefits of our trees.Your feedback on our servicesUpdated 8 July 2022News ArticleWe want to give our customers the opportunity to feedback on our services. Our customers may receive an email in the next few weeks from the Institute of Customer Service.White goods safetyUpdated 22 December 2023Page One of the most common sources of fire are faulty electrical appliances, such as white goods. White goods include everyday appliances like fridges and freezers, washing machines, dishwashers and tumble dryers. Use of dangerous or faulty appliances, or using them incorrectly, can lead to a fire...We are offering virtual viewings of our new homesUpdated 13 April 2021News ArticleTake a look around our new homes without having to step outside your front door.Your feedback on our servicesUpdated 7 November 2022News ArticleWe commissioned the Institute of Customer Service to ask our customers about their recent experience with us.We are carrying out research to learn more about our customersUpdated 20 December 2023News ArticleYou may receive a call in November 2023 as part of a survey to help us understand more about our customers.January to March 2021 complaints reportUpdated 27 May 2021News ArticleRead our full complaints report from the first few months of 2021Volunteer beekeeper a year on from successful recruitmentUpdated 28 June 2024News ArticleA group of volunteers in Yate have offered their spare time to assist with the development’s busiest little creatures. Pagination Previous page ‹‹ First page 1 … Page 17 Current page 18 Page 19… Last page 21 Next page ››
