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We have recently finished getting the views of our customers about our proposed merger with Bromford Flagship, which we announced in early October. Find out more about the proposed merger. We want to say a huge thank you to our customers for sharing their views. Nearly 1,700 customers gave us their

On Monday 27 October, Awaab’s Law will come into effect. The law has been made after a young boy named Awaab Ishak died because of mould in his home in December 2020. It will mean that landlords must act quickly to make sure safety risks, like damp and mould, are fixed quickly. As a housing

LiveWest and Bromford Flagship are in talks about joining to form a new housing association group. Both organisations deliver great customer service and consistently achieve high levels of customer satisfaction. By combining our strengths, we believe we can unlock even greater opportunities

From January, we will have new members joining our Estate Services team. These colleagues will take over some of the grounds maintenance work that was previously carried out by an outside company, IdVerde. What this means for you Our new grounds operatives will look after the shared outdoor spaces

We’ve signed up to the HouseProud Pledge, which is all about making housing services fair and inclusive for everyone, including people who are lesbian, gay, bisexual, transgender, or who identify in another way (often shortened to LGBTQ+). As part of this pledge, we’ll soon start asking customers

It's been a busy year in Cornwall, and we're looking forward to entering the new year with some exciting projects and activities in your community. Below are some projects we completed in 2025, and some community activities happening in Penzance this January. Garden project in Launceston enhances

It’s been a busy 2025, with several projects across the area improving shared spaces, supporting sustainability and bringing residents together. Here’s a round-up of some of the key activities. Cycle storage at Bell Court, Exeter Our Community Connector, Lesley Browne, is working with Bell Group on