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Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest March 2025 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics. 

Join our Friends of InFocus volunteer group to be entered into a prize draw

December 2023
Get involved
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Members of the InFocus group.

We are looking to grow the number of customers in our Friends of InFocus group, who play an important part in having their say on the services they receive from LiveWest. 

Joining the group will give you the chance to share your views to help improve things for you and other LiveWest customers. You will not need to commit very much time at all, with around 20 minutes every couple of months being plenty to make a difference. You can also get involved from the comfort of your home. 

As a friend of InFocus, you can support the InFocus group by sharing your experiences of services with them, and by commenting on their reports and recommendations. 

We are keen to hear from as many customers as possible, but we particularly welcome applications from customers from an ethnic minority background, the LGBTQ+ community, residents under the age of 45, and shared owners. This is to help us get feedback from a diverse range of customers. 

Sign up to our Friends of InFocus by 31 December 2023 to be in with the chance of winning a £50 Love2Shop voucher in our prize draw (see competition terms and conditions). Please email your name and contact information to register your interest. 

Find out more about getting involved at LiveWest, including the different volunteer groups you can join. 

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We are delighted to have recently published our most recent customer annual report. Included in the report is how...
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Celebrating InFocus’ fifth birthday

InFocus is our volunteer scrutiny group where our residents feedback to us on our services for over 80,000 of its...
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A busy 2024 wraps up for our customer volunteering groups

2024 has been an action packed year for our different customer volunteering groups. Our customer volunteer groups...
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Our Christmas competition winners have been announced

This Christmas, we asked our residents across the South West to capture in a photo what Christmas means to them. We...
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