Join Customer Voice to share your feedback, influence decision-making and be entered into a prize draw to win £100.

We want to hear from you. Customer Voice is our online community where you can share your views, provide feedback and help shape the services we deliver.

From the comfort of your home, you can get involved in a range of activities, including surveys, polls, forums and photo competitions. It's a simple way to tell us what matters most to you, share your experiences and see how customer feedback is influencing the work we do.

Your voice matters

At Bromford Flagship LiveWest (BFL), we believe feedback should lead to meaningful change. By listening to customers and acting on what they tell us, we can improve services, strengthen communities and make better decisions for the future.

We are committed to making sure our customers are heard, involved and able to see the impact their feedback has on shaping our services and priorities. Customer Voice gives customers the opportunity to play an active role in influencing the decisions that affect their homes and communities.

Whether you have a few minutes to complete a survey or would like to take part in wider conversations about our services, there are plenty of opportunities to get involved.

Signing up only takes a few minutes, so why not get started today?

Every customer who signs up will be entered into a prize draw to win £100. Please make sure you read the terms and conditions before registering.

To find out more about how customer feedback helps shape our services, you can also read our Customer Voice and Influence document.

Have your say

Select the link below to join Customer Voice and start sharing your feedback today.

Have your say