Filter Results Categories News from LiveWest Connecting with you Help and advice New homes Information pages Date published: Any time This week This month This year Past 3 years Custom From To Update Preferences Clear filtersCommon topicsRepairsAnti-social behaviourHomes to BuyShared Ownership Displaying 71 - 80 of 267Repairs service offerUpdated 8 December 2025PinnedPage What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard. We also recognise that there will be times when you need additional support...Customer PortalUpdated 2 December 2025PinnedPageOut of hours emergency repairsUpdated 2 October 2024PinnedPage Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...Aids and adaptationsUpdated 19 May 2025PinnedPage If you or a member of your family is having trouble in their home due to a health condition, a disability, or their age, then our Aids and Adaptations team may be able to help. These changes are known as adaptations. Minor adaptations We can carry out minor adaptations for our customers such as grab...Remortgages and transfersUpdated 29 October 2024Page Remortgage At some stage during your ownership, you may want to make changes to your mortgage, such as changing your lender or taking out extra borrowing on your existing mortgage. As we have a financial interest in your home, it is important that we agree to any changes to your mortgage. We are...May bank holiday opening hoursUpdated 29 April 2022News ArticleOur offices will be closed on Monday 2 May 2022 for the bank holiday, and we will reopen at 8am on Tuesday 3 May. Apply for structural warranty reimbursementUpdated 24 June 2024PageRight to Buy Frequently Asked QuestionsUpdated 13 April 2021Page How can I find out the value of my property? You can get a quick idea of the value of your property using home calculator tool on property listing website like Rightmove or Zoopla. What discount will I be entitled to? Click here to read about discounts for Right to Buy. What are the timescales...We have published our latest Customer Annual ReportUpdated 4 September 2024News ArticleThis report reviews our service to our customers from April 2023 to March 2024.LiveWest grows its in-house maintenance teamUpdated 15 February 2022News ArticleWe are growing our maintenance team as part of plans to provide a single in-house serviceRemoval of a pest issueUpdated 8 January 2024Help Article We are responsible for the removal of any larger pests, or pest infestations, such as rats and mice from your home only if the infestation is due to an outstanding repair or structural fault that we are responsible for. We are responsible for minor infestations such as wasps, flies and fleas...Coronavirus: an update on our phased approach to resuming services – 7 AugustUpdated 20 December 2023News ArticleOur latest advice for customers about resuming our services.Customer FAQsUpdated 13 April 2021News ArticleYou may have a few queries about what LiveWest means for you so we have put together some frequently asked questions to help. Pagination Previous page ‹‹ First page 1 … Page 7 Current page 8 Page 9… Last page 27 Next page ››