Our offices will be closed on Monday 2 May 2022 for the bank holiday, and we will reopen at 8am on Tuesday 3 May.
During this time, for any non-emergency repairs, please report through our portal or online form. We will process these upon our return with the aim to respond to you as quickly as possible. We appreciate your patience as we work through your requests. You may also find our online self-help tool useful.
Our emergency out of hours service will be available for customers who need to report an emergency health and safety repair whilst we are closed. Find out more about our emergency out of hours service here.
We would like to advise our customers the best times to contact our teams to ensure we can respond to your request as efficiently as possible. If you have a non-urgent request, the best times to contact us is between 10am and 12pm and 2pm to 4pm.
We appreciate our customers support and patience during our busy periods and hope you have a lovely relaxing bank holiday weekend.