Filter Results Categories News from LiveWest Connecting with you Help and advice New homes Information pages Date published: Any time This week This month This year Past 3 years Custom From To Update Preferences Clear filtersCommon topicsRepairsAnti-social behaviourHomes to BuyShared Ownership Displaying 41 - 50 of 202Customer PortalUpdated 27 June 2025PinnedPageRepairs service offerUpdated 18 March 2025PinnedPage What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard, or our summary of responsibilities. We also recognise that there will be...Out of hours emergency repairsUpdated 2 October 2024PinnedPage Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...Fitting doors inside your homeUpdated 4 November 2020Help Article It is our responsibility to install or replace internal doors when they are not able to be repaired. However, we are not responsible for repairing or replacing internal doors where they have been damaged by you, by someone living with you, or by your visitors. If we carry out this repair, you must...2022 festive opening hours at LiveWestUpdated 16 December 2022News ArticleTake a look at our opening hours over the 2022 Christmas and New Year period, including how to get emergency supportWe have launched our updated customer portalUpdated 14 August 2023News ArticleSign up to our portal now for a better way to track your repairs and make payments.Visiting your home for appointmentsUpdated 8 August 2024News ArticleImportant information for when we come to your home for an appointment.Learnings and feedback from the Housing OmbudsmanUpdated 25 October 2024News ArticleAs part of our learning from complaints, we have published the results of a Housing Ombudsman review of complaints.Take control of your LiveWest account using our Customer PortalUpdated 25 June 2025Newsletter Article At LiveWest, we are committed to providing high quality service to our customers. This includes being able to access their account, report repairs and pay bills at ease. Our Customer Portal provides a simpler, faster and smarter way to do this. What is the Customer Portal? Signing up to the LiveWestTake control of your LiveWest account using our Customer PortalUpdated 13 March 2025Newsletter Article At LiveWest, we are committed to providing high quality service to our customers. This includes being able to access their account, report repairs and pay bills at ease. Our Customer Portal provides a simpler, faster and smarter way to do this. What is the Customer Portal? Signing up to the LiveWestHelping us maintain your homeUpdated 18 December 2024Newsletter Article From time to time we need to access your home to maintain it, to complete repairs, or to keep you safe with testing and checks to things like your electrics. We regularly visit homes for appointments and unfortunately no one is around to let us in. This means that time is lost, both for the originalWearing a face covering when we visit your homeUpdated 20 December 2023News ArticleWe are asking customers to wear face coverings when we are in your home, where possibleOur Christmas opening hours 2021Updated 14 December 2022News ArticleTake a look at our Christmas opening hours for 2021 Pagination Previous page ‹‹ First page 1 … Page 4 Current page 5 Page 6… Last page 21 Next page ››
