Filter Results

Categories
Date published:

Common topics

Displaying 31 - 40 of 200

Customer Portal

Updated 8 May 2025
Pinned
Page

Repairs service offer

Updated 18 March 2025
Pinned
Page
What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard, or our summary of responsibilities. We also recognise that there will be...

Out of hours emergency repairs

Updated 2 October 2024
Pinned
Page
Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...

FAQs in response to WW2 bomb detonation, Exeter

Updated 9 March 2021
News Article
Answering FAQs for customers affected by the bomb detonation in Exeter

Our services over the 2023 festive period

Updated 18 December 2023
News Article
Find out what you can expect from our repairs service over the 2023 festive period.

Services during the August 2024 bank holiday

Updated 23 August 2024
News Article
Find out how you can get support with repairs over the August bank holiday.

Keeping you safe when visiting your home and community - 5 January 2021

Updated 20 December 2023
News Article
Find out how our colleagues will keep both you and our teams safe when we visit your home and community.

Have you received a suspicious contact about receiving compensation?

Updated 5 May 2023
News Article
We are receiving reports of people getting in touch with customers pretending to be from LiveWest

Our services coronavirus update

Updated 30 July 2021
News Article
An update for our customers

Our services over the 2023 festive period

Updated 21 December 2023
Newsletter Article
As we approach the festive period, we wanted to let you know about our services over the Christmas and New Year period, including our operating hours and what you can expect from our repairs service. Opening hours You can see our operating hours over the festive period below, including for when you

Our services over the bank holiday weekend

Updated 27 March 2024
News Article
Find out how the bank holidays will affect our services from 29 March to 1 April 2024.

Reporting issues over the bank holiday weekend

Updated 30 April 2025
News Article
We will be closed over the early May bank holiday weekend except for emergencies.

A busy 2024 wraps up for our customer volunteering groups

Updated 18 December 2024
Newsletter Article
2024 has been an action packed year for our different customer volunteering groups. Our customer volunteer groups help us to make sure customers have their say on the services we provide, with groups focusing on topics like estate services, communications and complaints. There have been some amazing