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How you have already made a difference

Updated 2 January 2020
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Our New Website - February and May 2019 Some of you recently attended sessions where you have helped design our new website. Sessions were held in both Bristol and Exeter. The sessions covered how easy it was to find your way around the new website, content and visual appearance. Following on from...

Our services coronavirus update

Updated 20 December 2023
News Article
An update for our customers

How you are helping us to improve our performance through complaints and compliments

Updated 13 April 2021
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Connecting with you vol 3 2022

Updated 8 January 2024
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A Day in the Life of a Community Connector

Updated 8 February 2022
News Article
Our Community Connectors are an important part of how we support our customers. Find out what a day in the life of Sally, a Community Connector covering the Sedgemoor area in Somerset, looks like.

Standing Together Against Hate Crime: How LiveWest is Helping

Updated 18 October 2024
News Article
If we get reports of hate crime in our communities, we will investigate and take action.

October-December 2020 complaints report 

Updated 13 April 2021
News Article
Read our full October-December 2020 complaints report 

Day in the life of a Homeownership and Commercial Officer

Updated 27 April 2021
News Article
Ali Pennicott, who supports a range of customers, documents one of her days working for LiveWest

Tenancy breaches

Updated 2 September 2025
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Supporting communities: Somerset and West of England

Updated 25 June 2025
Newsletter Article
We are proud to support a wide range of projects and events throughout the region, as well as helping residents to thrive. Bringing communities together is important to us. If you have an idea for a community event or project, or would like to find out more about what is going on in your area, our