Filter Results Categories News from LiveWest Connecting with you Help and advice New homes Information pages Date published: Any time This week This month This year Past 3 years Custom From To Update Preferences Clear filtersCommon topicsRepairsAnti-social behaviourHomes to BuyShared Ownership Displaying 141 - 150 of 284Repairs service offerUpdated 22 April 2026PinnedPage What this means for you There are many repairs that we will do for you and there are some repairs that you will be responsible for. To find out what repairs are your responsibility please view our repairs service standard. We also recognise that there will be times when you need additional support...Customer PortalUpdated 2 December 2025PinnedPageOut of hours emergency repairsUpdated 2 October 2024PinnedPage Our Customer Service team are available Monday to Friday 8am to 5pm. If you have an emergency repair to report out of these hours please contact us on 0300 123 8080 and you will be connected to our out of hours partner. Our out of hours service is for reporting emergency health and safety repairs...Gas safetyUpdated 17 February 2026PinnedPageCoronavirus (Covid-19) updated 12 May 2020Updated 20 December 2023News ArticleA message for our customersCustomer Portal unavailable for a planned system upgradeUpdated 13 April 2026News ArticleThis coming weekend, our Customer Portal will be unavailable.Connecting youUpdated 31 July 2020PageComplaint learning: Support needsUpdated 13 March 2025News ArticleWe are committed to learning from complaints.Find my Local AuthorityUpdated 27 April 2021PageWe are exploring new channels of technologyUpdated 30 May 2019News ArticleWe are embracing new technology in an attempt to improve services for our customers.Our policiesUpdated 24 April 2026PinnedPage Find the full list of policies for our customers here. Accessibility Standard Aids and Adaptations Policy Allocations and Lettings Policy Allocations and Lettings - Supported Housing Extra Care Policy Anti Money Laundering Policy (BFL) Antisocial Behaviour Policy CCTV and Surveillance Equipment...Women across our workforce encouraging others to consider a trade Updated 25 October 2023News ArticleWomen across our trades team are passionate about encouraging others to follow in their footsteps as we are expanding our opportunities for trades.Housing Ombudsman determinations – April to June 2021Updated 10 August 2021News ArticleThe Housing Ombudsman has reviewed how we handle your complaints Pagination Previous page ‹‹ First page 1 … Page 14 Current page 15 Page 16… Last page 29 Next page ››