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Our new repair tracking feature is now live

Updated 13 March 2025
Newsletter Article
Our new feature to help you track when we will arrive to complete a repair is now live. How does it work? On the day of your repair, you will receive a text message giving you a time window for when the repair will take place. When your repair is the next job for our operative who will be carrying

Solving issues with night storage heaters

Updated 14 June 2023
Help Article
About night storage heaters: Night storage heaters store up energy during the night, when electricity is cheaper, and then release it during the day. Your heater will have an input setting, allowing you to control how much heat it stores at night and an output setting, to control how much heat it...

Dream come true for Kate as she returns to Exeter

Updated 20 December 2019
News Article
Our shared ownership scheme gave Kate a route to return to the city she loves and she has moved in before Christmas

Customer group gets off to positive start

Updated 30 May 2019
News Article
More than 20 residents gathered at the Rougemont Hotel in Exeter to kick-start our new customer scrutiny group.

Supporting communities: Gloucestershire and Bristol

Updated 13 March 2025
Newsletter Article
We are proud to support a wide range of projects and events throughout the region, as well as helping residents to thrive. Bringing communities together is important to us. If you have an idea for a community event or project, or would like to find out more about what is going on in your area, our

National Hate Crime Awareness Week

Updated 17 October 2023
News Article
As part of our commitment to providing a home for everyone, we are supporting National Hate Crime Awareness Week

Celebrating Pride Month at LiveWest

Updated 30 June 2023
News Article
This month we have been celebrating our customers and colleagues from the LGBTQ+ community.

Supporting food banks across the South West

Updated 8 July 2021
News Article
We are delighted to play our part in helping to combat increasing levels of food poverty following the outbreak of Covid-19

How LiveWest is helping ex-soldiers find a fresh start

Updated 16 May 2019
News Article
Marine Alex Fairbank could have been forgiven for fearing for his future after taking the decision to leave the forces.

Helping you get rid of bulky, unwanted items

Updated 15 April 2025
News Article
This article gives you options for getting rid of large items you no longer want, without damaging the environment or your bank account.