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Have you signed up to our customer portal yet? If not, now is the perfect time to. The customer portal is usually the quickest way to report and check repairs, as well as to make payments. You can sign up for an account easily online. All you will need is your Tenancy Reference Number (Agreement

We can undertake this work for you on a chargeable basis. Please get in touch with us to discuss this further.

Head to our website and click on ‘My Account’ You will be prompted to enter your postcode, click submit and select what type of customer you are You will then see this message, click on ‘Get agreement number’ Enter your tenancy reference number and postcode and click submit. You can find your...

To use less energy when cooking, we recommend: Microwaves, slow cookers and air fryers are all more energy efficient than an oven. Using one of these appliances to cook your meals will save energy and likely save you money. See our Slow Cook, Low Waste recipe booklet from some great slow cooker

Instead of driving to work, to the shop or other nearby destinations, you could cycle. Cycling is a great way to reduce your carbon footprint, get outdoors, and improve your physical and mental health. Sustrans Sustrans are a charity working to make it easier for people who walk and cycle. They also

We want to make it easier for our colleagues to give blood, if they wish to do so. Giving blood typically takes less than one hour, so if roles can be flexible, then we will credit colleagues with an hour back, so they can attend these appointments.

If lighting in a communal area is poor and could cause an accident please report this to us.