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Homes to buy

Updated 2 October 2024
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Our new repair tracking feature is now live

Updated 13 March 2025
Newsletter Article
Our new feature to help you track when we will arrive to complete a repair is now live. How does it work? On the day of your repair, you will receive a text message giving you a time window for when the repair will take place. When your repair is the next job for our operative who will be carrying

Solving issues with night storage heaters

Updated 14 June 2023
Help Article
About night storage heaters: Night storage heaters store up energy during the night, when electricity is cheaper, and then release it during the day. Your heater will have an input setting, allowing you to control how much heat it stores at night and an output setting, to control how much heat it...

Customer group gets off to positive start

Updated 30 May 2019
News Article
More than 20 residents gathered at the Rougemont Hotel in Exeter to kick-start our new customer scrutiny group.

Supporting communities: Gloucestershire and Bristol

Updated 13 March 2025
Newsletter Article
We are proud to support a wide range of projects and events throughout the region, as well as helping residents to thrive. Bringing communities together is important to us. If you have an idea for a community event or project, or would like to find out more about what is going on in your area, our

National Hate Crime Awareness Week

Updated 17 October 2023
News Article
As part of our commitment to providing a home for everyone, we are supporting National Hate Crime Awareness Week

We're launching free online courses to help improve your health and wellbeing during Get Online Week

Updated 13 April 2021
News Article
We've partnered with The Good Things Foundation and OpenReach to support you to develop your digital skills during Get Online Week (19-25 October 2020)

Complaint learning: communication

Updated 18 October 2024
News Article
We are continuously getting feedback from our customers and fixing things that are identified.

Jack completes work experience with the Communications team at LiveWest

Updated 10 June 2022
News Article
Year 10 student Jack Taylor has completed his work experience with the Communications team at LiveWest.

Rent and direct debit scams

Updated 19 December 2023
News Article
There is an increasing trend of rent or direct debit scams to be aware of.

Reporting on gender pay balance 2020/21

Updated 16 February 2022
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Having a diverse mix of talented people in our business is fundamental to our success. We are committed to LiveWest being a great place to work for everybody, and achieving a diverse and balanced employee team is a key part of this. As part of our commitment to transparency LiveWest are publishing...