Customer Announcement

Our phone lines are busier than usual.

We are experiencing a high volume of calls. This means you might be waiting longer than usual for a response. Please continue to use the customer portal to report repairs. Thank you for your patience.

Articles Tagged as

LiveWest

14 June 2023
June 2023 update on our repairs
We are currently getting a high number of repair requests, which we are working hard to complete as quickly as we can.
9 June 2023
We are supporting our colleagues in the LGBTQ+ community
Our Sexuality and Gender Equality group help us improve inclusion at LiveWest.
6 June 2023
We celebrate volunteering efforts at Community Orchard created by residents with event
We're recognising Volunteers' Week with a Community Orchard which was put in place to make an unused space suitable for families to enjoy together.
6 June 2023
We're celebrating the efforts of our customers and colleagues this Volunteers' Week
To recognise the volunteering of our customers and colleagues, we take a look at the varied projects that have been taking place in our communities.
5 June 2023
How to beat plastic pollution
We are celebrating World Environment Day and beating plastic pollution.
5 June 2023
Nadine benefits from energy improvements on her home as part of our investment in current properties
We worked with our partners LivGreen retrofitting over 150 of our homes in Axbridge as part of our plans to bring 8,000 of our properties up to EPC C by 2028 - two years ahead of the government target.
1 June 2023
Celebrating Pride month
We are celebrating Pride month (1-30 June), the annual celebration of people from the LGBTQ+ community.
31 May 2023
We are supporting our female colleagues’ health and wellbeing
This month we celebrated our own Female Health Month, raising awareness of and providing support for health conditions affecting women.
26 May 2023
Affordable homes development in Ashburton completed
Our vision is to create homes and communities that people love to live in and this new development supports that.
25 May 2023
Understanding how we use customers’ personal information
We have recently updated our privacy notice, which explains how we use customers’ personal information.