Service charges
What are service charges?
A service charge is an amount that residents pay to cover the cost of providing communal or shared services to a building, and sometimes the surrounding estate. It is usually for communal areas which your home either has access to, benefits from its upkeep, or is part of the scheme or estate where you live. A service charge is usually paid in addition to rent.
The way service charges are calculated and what they cover are explained in your tenancy agreement or lease. We are committed to providing all residents with value for money and quality services.
On this page, you can find more information about how service charges are calculated, what they cover and our policies. If you need any help reading the information on this page, including translating or reading aloud, visit the accessibility section of our website for more information.
Service Charges explained
Find answers to some frequently asked questions and further information on service charges.
Service charge consultation and feedback
Find more information on our Section 20 consultation.
Managing agents and third party agents
Find information on managing agents, FAQs and who to contact.
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