Service Status

No new incidents

There are no new incidents currently affecting our services.

Service Status Illustration

Support for you

  • Wellbeing calls
  • Essential home visits
  • Non-essential home visits
  • Community development group activities

Find a home

  • Virtual viewings of available homes
  • Existing mutual exchange applications
  • New mutual exchange applications
  • Buying a home
  • Home moves

Repairs

  • Safety checks and inspections
  • Essential repairs inside your home
  • Full repairs service

Communal Areas

  • Cleaning and grounds maintenance services
  • Use of communal spaces and facilities

Contacting us

  • Website
  • Online payments
  • Customer Service team

Planned Maintenance

  • Inspections and surveys (virtual where possible)
  • Pre-booked planned maintenance work
  • Kitchen and bathroom replacements

Passed incidents

3 years ago

National lockdown

Advice
Keeping you safe and what to expect.

What to expect when we visit your home during lockdown.

More info

Services
How are we performing this year?

We’ve published our service targets for total transparency with our customers.

More info