Customer portal unavailable overnight on Tuesday 11 August.
Due to system updates, our customer portal will be unavailable between 5:30pm on Tuesday 11 August until 7am on Wednesday 12 August. For emergencies, please call 0300 123 8080. For non emergencies, please wait until Tuesday to use the portal.
Connecting with you
Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest October 2025 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics.