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Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest March 2025 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics. 

New windows help Jenny enjoy a warmer Christmas

December 2023
Homes Energy advice
Share
Jenny with a LiveWest colleague.

One of our residents is looking forward to a warmer Christmas after benefitting from new windows. 

At one of our retirement schemes, residents are delighted with their new windows, which have been installed in time for the festive season.

Jenny, one of our residents at the scheme, thanks LiveWest and Arque for the transformation of her home as she enjoys the improve energy efficiency of her home.

Jenny, a LiveWest resident, said: “I’m really pleased with the windows. In fact, two nights ago, I went and got my fan because it got so hot in here.

“I just need to close the curtains at nights, you don’t really need any heating, it’s brilliant. I’m going to save a few pennies on electric.”

Jenny also reflects on the community atmosphere at the residential scheme as she talks about her busy social calendar and upcoming festive parties.

She said: “I love it here because it’s such a community, we have such good times together.

“We have Christmas parties, New Year’s Eve parties. There’s about 25 of us who get together at those events and it’s nice.

“We have bingo twice a week, we have Sunday lunches delivered from the local pub, we have fish and chips and we have coffee mornings on Wednesdays. 

“I’m really glad that I moved in.”

Take a look at our energy advice for tips on how you can save money on your energy bills. 

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