Waterside House

LiveWest has a resident engagement strategy for higher risk buildings so that residents are kept informed, listened to, and involved in keeping their homes safe.

Having a clear engagement strategy is a legal requirement under the Building Safety Act, which says residents must be given clear safety information and a say in building safety matters. 

This approach helps LiveWest share information in ways that work for different people, listen to residents’ views, and work together to improve safety and confidence in their building.

To view the full version of the LiveWest Resident Engagement Strategy, please click here.

To view the shortened Resident Engagement Strategy, which summarises the key information from the full policy and is specific to your building, please click here.

The building is designed to contain a fire in the flat or area where it starts for one hour. This is called compartmentation. It means the walls, floors, and doors around each flat help stop fire and smoke from spreading to other parts of the building.

You should only leave your flat and the building if:

• Smoke or heat is coming into your home, or
• You feel unsafe at any time
• The Fire and Rescue Service ask you to

Always use the stairs, not the lift. If the Fire and Rescue Service ask you to evacuate, please follow their instructions straight away and do not return for personal belongings until you are told it is safe to do so.

• Familiarise yourself with the layout of the building and where the staircases and emergency exits are located.
• Discuss the escape routes and what to do in an emergency with everyone in your home.
• Keep fire doors closed.
• Keep hallways, stairs and exits clear. 
• Keep us updated regarding your ability to evacuate your building on your own.

If you think you might need extra help in the event of a fire, please let us know. We can carry out an assessment for vulnerable customers who may need extra help. This is known as a Person-Centred Fire Risk Assessment (PCFRA).

• Interlinked fire detection system in communal areas and flats.
• Automatic Opening Vents (AOV) in the stairwells and corridors, linked to smoke detection and manual controls. 
• Emergency lighting installed throughout.
• Firefighting dry riser main.
• Premises Information Box at main entrance containing important information for the Fire and Rescue Service.

Weekly:

• Estate Safety checks including the fire alarm and communal fire doors.
• Lift checks
• Access control systems

Monthly: 

• Emergency lighting checks
• Service lifts
• Automatic opening vent tests

Every 3 months:

• Inspect communal fire doors

Every 6 months:

• Service dry risers
• Full lift service
• Fire alarm system service
• Inspect smoke and fire alarm panels 
• Check secure info box

Yearly:

• Fire Risk Assessment 
• Service automatic opening vents
• Inspect flat entrance doors
• Service gas systems 
• Inspect lightning protection system

Every 5 years:

• Structural survey
• Internal fire compartmentation survey 
• Communal electrical inspections

The Fire Risk Assessments for this building are carried out annually by FCS-live Ltd. The assessment explains the key fire safety measures in place and identifies any potential risks. It also provides recommendations for LiveWest to follow if further safety measures are needed to prevent, control, or reduce the effects of a fire.

Because the full FRA is a detailed and technical document, we have summarised the key information for you in a simple, easy to read format. Click here to read more.

If you would like to read the full Fire Risk Assessment for your building, please contact:
buildingsafety@livewest.co.uk.

• Fire door replacement programme - 2024
• Fire- stopping works - 2023

External wall remediation: These works will involve installing cavity barriers around plastic ventilation ducts where they pass through external walls. These barriers help to slow the spread of fire and smoke, improving the building’s fire safety.