Here at LiveWest we take our responsibilities for Fire Safety very seriously. We put in place policies and procedures for our staff and contractors to keep everyone safe.
We carry out regular inspections of communal areas in blocks of flats as well as ensuring all fire safety equipment is maintained appropriately.
We have a partnership with Cornwall Fire and Rescue, who can provide advice that is relevant regardless of where your home is, and we work closely with other fire services to ensure our buildings are as safe as they can be.
But you can play your part too.
It is important that anyone who lives in or visits your home knows what actions to take in an emergency.
This might be how to get out of the property should an incident occur, where keys are to unlock doors or windows or teaching children what the alarm sounds like and what they should do, perhaps even teaching them the importance of the 999 service and how to use it.
It is also important to make sure any smoke detection fitted in your home is working. We recommend you do this at least monthly. This can be done on most smoke alarms by pressing a test button on the unit and ensuring this sets off the alarm, to make sure you are safe when doing this it can be done using a broom handle or similar, please do not climb on a chair or other furniture to reach as you may fall and hurt yourself. If you have a telecare service, then often the alarms will be linked to this and it is important that you tell them that it is a test when they come through after the activation. If you live in a home where the only detectors are linked to the fire alarm panel, this will be carried out annually by our fire servicing contractor.
It is against the law to tamper with fire safety equipment, this includes fire alarms, fire extinguishers and opening vents but also fire doors.
If you live in a space with communal areas, find out more here about keeping communal areas safe.
Please click on the links below to see information provided LiveWest and the fire services that work across our operational areas.
Barbecues are a much loved part of summer, but it is important they are enjoyed safely to avoid accidents.
Fire Risk Assessments
Part of our commitment to keeping you safe in your home is with annual Fire Risk Assessments (FRA).
Helping us to keep you safe
To help keep you safe, we need to complete Fire Risk Actions - you can play your part in helping us do this.
External Wall System (EWS1) FAQ's
Important information for homeowners that live in a block apartment.
Fire safety whilst cooking
Nearly two thirds of domestic fires are started because of cooking - find out how you can stay safe.
Fires caused by smoking are amongst the highest for fatalities, however you can avoid accidents by taking care.
Keeping your home fire safe
For fire safety tips to keep your home safe please click 'find out more' below for a useful guide.
Fire door safety
The link below provides five simple steps to the inspection of fire doors.
White goods safety
White goods, appliances such as fridges and washing machines, are a common source of fire.
Safely storing flammables
When stored improperly, flammable liquids can cause fires and explosions.
Fire safety for children
Read a story for young children about ‘Frances the firefly’ from Devon and Somerset Fire and Rescue.