We listen to our customers and work together to deliver positive change for our customers and the communities where they live. Here are just a few examples of how we have listened and responded. 

Feedback

We are making it easier for you to give feedback on our services.

Shared ownership

We are providing more information and support for shared owners.

Repairs

Find out how we are improving our repairs service.

Tenancy breaches

Find out how we are improving how we deal with tenancy breaches.

Communications

We are communicating clearly and ensuring that you can contact us when you need.

Our lettings process

We are making improvements to our lettings process.

Empty homes

Find out how we are improving our approach to empty homes.

Get involved

Take part in our exciting campaigns for you to give your views on our different services, strategies and policies.