Tenancy Fraud
What is tenancy fraud?
Tenancy Fraud is when our homes are not being used properly under the tenancy agreement.
Examples of Tenancy Fraud include:
- Subletting - Someone renting out their home without permission.
- Abandonment - A tenant not living in the property as their main home.
- False housing application - Someone obtaining a tenancy using false information.
- False Right to Buy or Right to Acquire application – when false information is provided in this process.
- False succession request - A tenancy being passed on to someone who isn’t entitled to it.
- Key selling – Residents being paid for copies of keys.
Why report tenancy fraud?
Social Housing is in high demand. Reporting concerns helps make sure homes go to people who genuinely need them.
What we do to prevent tenancy fraud
- Carry out thorough checks before a property is allocated.
- Complete detailed reviews of succession applications.
- Undertake robust checks for Right to Buy and Right to Acquire applications.
- Carry out regular visits to our customers to ensure properties are being occupied as expected.
- Refer to the relevant authority when needed.
How we will handle your report
- We will review the information you provide carefully.
- We may carry out an investigation if needed.
- If someone is found to have committed tenancy fraud we might take civil or legal proceedings that could result in them losing their tenancy.
- All reports are treated confidentially.
- We may contact you for further information but would never disclose your details.
Reporting tenancy fraud
Before you report
Please share as much detail as you can, such as:
- The property address
- What you believe is happening
- How long it has been going on
You don’t need proof – just your concerns. Every report helps.