Customer Announcement

Our phone lines are busier than usual.

We are experiencing a high volume of calls. This means you might be waiting longer than usual for a response. Please continue to use the customer portal to report repairs. Thank you for your patience.

Articles Tagged as

LiveWest

20 December 2023
Shopping sustainably at Christmas
Save money and reduce waste with these top tips for a sustainable festive season.
20 December 2023
Join our Friends of InFocus volunteer group to be entered into a prize draw
As a friend of InFocus, you can support the InFocus group by sharing your experiences of services with them, and by commenting on their reports and recommendations.
20 December 2023
We helped to spread some festive spirit across two schools in Somerset
As the countdown for Christmas continues, we are delighted to have partnered with Countryside Partnerships to donate locally sourced Christmas trees to two schools in Somerset.
19 December 2023
Community champion William, 81, recognised for his litter-picking deeds
Taking pride in his community and going out of his way to help others has resulted in William being named as one of our Christmas Kindness competition winners.
19 December 2023
Rent and direct debit scams
There is an increasing trend of rent or direct debit scams to be aware of.
18 December 2023
New windows helping to create a warmer Christmas for our customers
We are investing in our current homes to ensure they are more energy efficient to help our customers save on their energy bills.
18 December 2023
Jenny is delighted to have her new windows installed in time for Christmas
One of our residents is looking forward to a warmer Christmas after benefitting from new windows.
15 December 2023
Striking and colourful mural completed by local artist transforms underpass
We have supported a colourful mural project painted by a local artist which has brightened up an underpass for the community.
14 December 2023
We support Cranbrook community hub to open its new quiet room for the community
We are proud to help EX5-Alive Community Hub with refurbishing its quiet room for the community.
13 December 2023
Our services over the 2023 festive period
Find out what you can expect from our repairs service over the 2023 festive period.