18 December 2025

Stronger protections under the Renters’ Rights Act

We’re pleased to share an important update that strengthens your security as a shared owner.
Image of a LiveWest Housing development

We’re pleased to share an important update that strengthens your security as a shared owner. From 27 December 2025, the way housing providers, like LiveWest, can seek possession of shared ownership homes is changing.

What’s changing?

Previously, shared ownership leases were treated like tenancies, meaning landlords could apply (using something called a Section 8 notice) to repossesses a home quickly if rent and service charges were not paid or for any other breaches of the lease. 

Under the new Renters’ Rights Act, this will no longer apply. Instead, landlords must follow a different process called forfeiture, which gives shared owners more protection.

Why is this good for shared owners?

  • Greater security: You now have the same protections as leaseholders who are not shared owners.
  • More time to resolve issues: If you ever face financial challenges, there’s a longer process before repossession action could start.

Supporting you

We want to reassure you that we rarely take possession action, our priority is always to work with customers to find solutions. 
Our goal is to keep everyone secure in their home and make shared ownership work. If you’re worried about payments, please contact us early — we’ll do all that we can to help.

Not sure who your dedicated Income Officer is?

Find yours on our website.

Need extra support?

Find out how our Tenancy Sustainment Team can help