Competitive pay

Our aim is to be an employer of choice and for our organisation to be a great place to work.

We continually complete market research and benchmarking exercises to ensure our pay remains competitive in the economic environment. 

Pension scheme

As part of our reward package we operate a Defined Contribution pension scheme. Our colleagues are auto enrolled into this scheme (subject to government auto enrolment pension legislation). We will contribute a minimum of 6% and a maximum of 9% depending on the amount of colleague contributions. 

How much the member gets when they retire depends on how much is paid in, how much the charges are, how well the investments do, and the choices they make when they retire.

Colleagues have the option to make contributions via salary sacrifice.

Loyalty awards

We value our colleague’s commitment and promote the celebration of key milestones in their careers. Our managers are encouraged to recognise and acknowledge their team member’s work anniversaries. We recognise anniversaries from Year 10 onwards with a monetary payment. The scheme continues for every five years of service.

Car travel allowance

Some of our roles which require travel are eligible for a car allowance. If a role is eligible for a car allowance colleagues will receive this based on the correct level for their role. Colleagues with car allowances can claim essential user mileage. 

We encourage car sharing (when safe to do so) and want to reduce the number of unnecessary multiple journeys for business related travel. This supports our environmental responsibilities and reduces our carbon footprint, which is in line with our travel strategy. Our passenger allowance is in place to support this.

Death in Service benefit

We offer a Death in Service benefit to colleagues once they start their contract. There are two schemes in operation. As a member of our defined contribution pension you are provided with Death in Service benefit amounting to three times your pensionable salary, which will be payable to your named beneficiary/ies. If you choose to opt out of the pension, you will be provided with the same benefit under our separate insurance policy.

Discretionary bonus scheme

Our organisational bonus is discretionary and determined by our annual performance and individual eligibility criteria. The maximum bonus payable will be 5% of basic annual earnings (minimum and maximum payments will apply). We measure our performance against a range of targets, in areas that matter to our customers, influence our business and which all of colleagues contribute to in some way. It is about recognising and thanking colleagues for their invaluable contribution to delivering success.

Colleague Discounts

You will have access to the Wider Wallet portal offering everyday lifestyle discounts. You can make some great savings on everyday shopping, from fashion and electronics to travel, leisure and days out. There are discounts available via our Health Cash Plan for gyms and wellbeing products and services.

Colleagues also have access to our internal supplier discounts including local gyms, computer and phone technology, kitchens, building and DIY supplies.

Car scheme

Our Car Benefit Scheme is available to permanently employed colleagues who meet certain eligibility criteria. The scheme is facilitated through a salary sacrifice arrangement where colleagues give up part of their gross salary in exchange for the non-cash benefit of a brand new car.  There are other benefits such as maintenance, roadside assistance and vehicle tax included in the agreement.

Cycle to work scheme

The cycle scheme enables our colleagues to buy a bike tax-free, saving at least 23% of the cost. It is completely hassle free with 12 or 24 months of payments coming directly out their monthly salary through salary sacrifice.