National energy advice providers

Citizens Advice

Website

Tel: 0808 223 1133

Online form

National Energy Action (NEA)

Website

Tel: 0800 304 7159

Connect for help

Website

Tel: 0800 029 4548

Email: support@connectforhelp.org.uk

Energy advice agencies in your area

Find your area below to see what support is available locally.

South Gloucestershire, Gloucester, Tewkesbury, Stroud and Cheltenham

Warm and Well

Website

Tel: 0800 500 3076

Somerset, Bristol, Bath and Wiltshire

Centre for Sustainable Energy 

Website
Tel:  0800 082 2234 
Email: home.energy@cse.org.uk

Burnham and Weston Energy CIC

Website

Tel: 01278 558 370 

North Devon and Torridge

Exeter, Torbay, Teignbridge, Mid Devon and East Devon

South Hams

South Dartmoor Community Energy

Website

Tel: 0800 112 3044

Email: advice@sdce.org.uk

Self referral

West Devon

Plymouth

Plymouth Energy Community

Website

Tel: 01752 477 117

Email: support@plymouthenergycommunity.com

Cornwall

Community Energy Plus (CEP)

About CEP

Website

Tel: 0800 954 1956

Email: advice@cep.org.uk

Self referral 

Priority Services

Priority Services registers provide extra support for anyone who needs it. This could be due to a physical or learning disability, illness, age or communication requirement, or other reasons. If you’re an account holder or nominated carer you can usually register on behalf of someone else.

This extra support could include water deliveries if your supply is interrupted, communicating with you in a different format, help keeping your medical equipment running in a power cut, and more.

Find out more on your provider's website.

South West Water 

Wessex Water 

National Grid (electricity supply)

Scottish and Southern Electricity Networks

Warm Welcome Spaces

Warm Welcome Spaces offer over 3000 registered organisations that have opened up free, warm, welcoming spaces for the public over this winter across the UK.

If you want somewhere outside your home that is free and warm to spend time at, find your nearest space here.

Disability Energy Support 

Scope offer free energy and water advice to people living with disabilities, helping them manage their energy and water needs. 

You can find out more on their website.

Energy advice

For information and resources to help you manage your energy bills, visit our Energy Advice page