Domestic Abuse
Domestic abuse can happen to anyone, regardless of age, gender, background, or circumstance, and it often occurs behind closed doors, making it difficult to recognise or seek help. If you or someone you know is experiencing domestic abuse, support is available, and reaching out to a trusted organisation or professional can be an important first step toward safety and recovery.
If you, or someone you know, is in immediate danger, call 999 and ask for the police. Silent calls will work if you are not safe to speak. Use the Silent Solution system and call 999 and then press 55 when prompted.
As a housing provider, we are committed to supporting residents affected by domestic abuse by offering a safe, confidential, and non-judgemental service. We can help by providing advice, working with you to improve your safety at home, exploring housing options where needed, and connecting you with specialist support services. Our priority is to ensure you feel heard, respected, and supported in making the choices that are right for you. You can view our full policy here.
Find further support and advice
You can get further support and advice from the following organisations:
- National Domestic Violence Helpline.
- Men's Advice Line.
- Galop, who support LGBT+ people who have experienced abuse and violence.
- Women's Aid.
- Refuge.
- Citizens Advice.
- National Centre for Domestic Violence, who can help to provide legal help.
You can also download the Bright Sky app which will give you advice about local support in your area.
Sign language users can also find out more on the SignHealth website.
LiveWest are committed to supporting people who have suffered domestic abuse and have signed up to the Chartered Institute of Housing's (CIH) Make a Stand campaign.
Want to discuss your situation further?
If you would like to discuss your situation further with our housing team, please contact your Housing Officer, or complete our online reporting form and let us know what time is best to call you back.