We know that any change to rent can be worrying, and we want to help you understand what’s happening and where you can get support if you need it.
Every year we review our rents. These annual rent increases are set using the Consumer Price Index (CPI), which is decided by the government and is linked to inflation. We’d also like to reassure you that our merger with Bromford Flagship has no impact whatsoever on how our rents are charged now, or in the future.
From April 2026, our rents will be going up by 4.8% for most of our customers. For some of our customers, there will be an extra increase on top of this. If this applies to you, we’ll be getting in touch to explain this further.
If you’re concerned or need a bit of extra support, our Income Officers and Tenancy Sustainment team are here for you. Our Tenancy Sustainment team provide advice to help with managing money, claiming benefits, how to pay energy bills and more.
To help with concerns around Rent Review, our Tenancy Sustainment team can offer advice with:
- Claiming welfare benefits, including Universal Credit and Housing Benefit.
- Advise with managing your money and support with budgeting skills.
- Identifying any external grant funding that you may be eligible for.
- Support you with understanding your utility usage and energy costs.
You can find further information on our Support for you page. We also have tips and advice on our Cost-of-living hub.
As a not-for-profit organisation, every pound we receive from rent is reinvested into improving homes, supporting local communities, and building new homes for the future.