LiveWest and Bromford Flagship are in talks about joining to form a new housing association group. Both organisations deliver great customer service and consistently achieve high levels of customer satisfaction. By combining our strengths, we believe we can unlock even greater opportunities, enhancing the quality of services we provide whilst delivering more affordable homes for our local communities.
The merger would help us build 50,000 new homes over the next 15 years and create additional capacity to invest in our existing homes and services. From our recent Slice of Life research, 85% of customers told us they thought more social rented homes are needed in their area. This merger would help us to deliver on this.
If the merger proceeds, your tenancy and services will remain unchanged, and LiveWest will still be your landlord.
You can find out more about the proposals on our frequently asked questions webpage.
We want your views
Customers are at the heart of everything we do, and we want to hear what you think about our proposals.
We are asking our customers to take part in a consultation from Monday 13 October. Customers will receive an email or letter asking them to take part, with the consultation finishing on Monday 24 November.
You can also call us on 01392 814500 to give your feedback over the phone, or email us with any questions at consultation@livewest.co.uk.